Guideline for Corporate Digital Responsibility (CDR) in Global Environment

The principle of corporate digital responsibility, or CDR, aims to address various ethical problems that companies face while developing digital technologies. As a result, this responsibility includes actions and behaviors that encourage businesses in making ethical, economical, and environmental use of digital technologies and data. This study proposed a guideline for organizations to create a corporate digital responsibility culture. This guide will provide the following benefits to companies: offer a roadmap for resolving unethical issues in the digital environment, build trust among users and relevant stakeholders in the digital environment, enhance the company’s financial performance and competitive strength in the long run, improve the customer experience, reduce reputation risk and provide employees with ethical key performance indicators (KPIs). Guideline should include senior management’s commitment to corporate digital responsibility practices, guidelines, process models, and workflows that support corporate digital responsibility, training provided to employees on digital literacy and responsibility, incentive mechanisms for corporate digital responsibility behavior, digital role definitions in teams and business units, auditors responsible for data security, algorithms, technology, and ethics, new technology solutions that support responsibility, transparency and clarity of customer privacy policies, limitations placed on employee access to customer data and collaborations with business partners on digital responsibility. Organizations must consider ethical issues when developing and implementing new technologies in order to practice digital responsibility.

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